Case study

Cloud brand launch: 18,000 orders in 60 days

A virtual brand launched inside existing kitchen capacity delivered 18,000 orders in its first 60 days, operated to delivery-first standards. The client is confidential under agreement.

Situation

The operator had spare kitchen capacity and wanted additional revenue without opening a new location or disrupting the existing brand's service.

Diagnosis

  • Spare capacity existed outside the existing brand's peak hours
  • A new concept had to share prep without slowing the main brand
  • The concept had to be built for delivery from the first day, not adapted later

Intervention

  • Concept, menu and pricing designed around delivery packaging, prep time and travel
  • Listing, imagery and channel setup on the delivery platforms
  • Operating standards so both brands run from one kitchen without collision

Result

18,000 orders in the first 60 days from capacity the operator already owned.

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